The CancelShipment operation cancels an existing shipment and requests
a refund for the ShipmentId value that you specify. Get the ShipmentId value
from a previous call to the CreateShipment operation.
Canceling a shipment only succeeds if the cancellation window has not expired and if the
shipment has not previously been canceled. Cancellation policies vary by carrier. For more
information about carrier cancellation policies, see the Seller Central Help
For more information, see How to fulfill Seller Fulfilled Prime orders.
Creating new shipments after canceling
These are conditions where you can create new shipments after canceling existing shipments:
- If only a single shipment was created to fulfill an order, you can cancel the
shipment and then create a new shipment for that order using the
- If multiple shipments were created to fulfill an order, you can cancel the
shipments, but cannot create new shipments using the Merchant Fulfillment service. You will need to either create
new shipments in Seller Central or arrange for shipping by contacting a carrier
This operation is only available in the Mexico, US, Germany, and UK marketplaces.
This operation has a maximum request quota of 10 and a restore
rate of five requests every second. For definitions of throttling
terminology and for a complete explanation of throttling, see Throttling: Limits to how often you can submit requests in the Amazon MWS Developer Guide.