Amazon Marketplace Web Service (MWS) will no longer be available after March 31, 2024. All MWS developers must migrate to Selling Partner API (SP-API) to avoid service disruptions. Refer to the Migration Hub for more information.
If you are fulfilling orders in an EU marketplace using Fulfillment by Amazon (FBA) for sales on Amazon's website, consider investing in automating the creation of VAT invoices for your buyers. Amazon does not issue VAT invoices on behalf of sellers and it is your sole responsibility to comply with all legal requirements for issuing VAT invoices to buyers in respect to your sales transactions. If you are unsure about whether you have to issue a VAT invoice to a buyer we suggest that you contact your tax advisor. Amazon cannot assist you with legal or tax advice. Buyers can include in their Seller Feedback your customer service in relation to their VAT invoice requests.
You can use the FBA Fulfilled Shipments Report, from the Reports API section, to get important buyer information such as the ship to address and the billing address for your FBA sales on Amazon's website. The report also contains the amounts charged to the customer for shipping and gift wrap services.
A single customer order can contain multiple shipments. If you want to combine all of the shipments from a customer order into to a single invoice, you can use the FBA Fulfilled Shipments Report and the "All Orders" reports from the Reports API section. If the shipments from a single customer order are spread across multiple FBA Fulfilled Shipments Report reports, you can use one of the "All Orders" reports from the Reports API section to return order item identifiers from a single customer order. You can then cross reference the order item identifiers from the "All Orders" report and from one or more FBA reports to obtain the ship to address and billing address for the items in single customer order.
For more information about VAT invoicing, see the "VAT Invoice for the Buyer" topic of the Amazon.co.uk Help.
For more information about the FBA Fulfilled Shipments Report, see Fulfillment By Amazon (FBA) Reports.