Amazon Services
Amazon Marketplace Web Service (Amazon MWS) Documentation

Deprecation Notice:

Amazon Marketplace Web Service (MWS) will no longer be available after March 31, 2024. All MWS developers must migrate to Selling Partner API (SP-API) to avoid service disruptions. Refer to the Migration Hub for more information.

Amazon MWS Documentation


Requests that Amazon stop attempting to fulfill an existing fulfillment order.


The CancelFulfillmentOrder operation requests that Amazon stop attempting to ship the items in an existing fulfillment order. Amazon attempts to stop shipment of items that have not already shipped, but cannot guarantee success.

You can check the extent to which the cancellation of your fulfillment order succeeded by submitting the GetFulfillmentOrder operation. Submit the same SellerFulfillmentOrderId that you submitted with the CancelFulfillmentOrder operation. The GetFulfillmentOrder operation returns the cancelled quantity for each item in the fulfillment order.

Note: You cannot cancel a fulfillment order with a status of Processing, Complete, or CompletePartialled.


This operation is available in all marketplaces except Brazil.


The CancelFulfillmentOrder operation has a maximum request quota of 30 and a restore rate of two requests every second. For definitions of throttling terminology and for a complete explanation of throttling, see Throttling: Limits to how often you can submit requests in the Amazon MWS Developer Guide.

Request parameters

Name Description Required Values
SellerFulfillmentOrderId The fulfillment order identifier that you created and submitted using the CreateFulfillmentOrder operation. Yes Maximum: 40 characters

Type: xs:string

Response elements

This operation only returns the standard response elements.


Example query request

For information about standard request requirements, see Required request parameters.

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Example response

For information about standard response formatting, see Response format.

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<?xml version="1.0"?>
<CancelFulfillmentOrderResponse xmlns="">

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